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How to Measure Required Materials Required Tools Cutting & Drilling Tiles Preparing the Substrate
Accurate measurements are very important to ensure you have sufficient tiles all from one batch and if using a tiling contractor the aim is to avoid expensive downtime whilst waiting for more tiles. The general principle of measuring for tiles is to measure the whole area and deduct the areas that aren't to be tiled from the total, such as doors, windows, and baths
Below is a basic diagram, demonstrating the method of calculating the square area of a 'to be tiled' wall surface:

An area not shown on the above diagram is the window reveal
- in this example we will say that the window reveal measures 0.17m deep.
2x(1.4x0.17) = 0.42
2x(2.24x0.17) = 0.76
2x(3.4x2.4) = 16.32
2x(2.6x2.4) = 12.48
2.28x1 =2.28
0.6x0.9 = 0.54
1.98x0.6 = 1.18
2.24x1.24 = 2.77
2x3.4 = 6.8
2x2.6 = 5.2
12 m (linear)
Total:
29.98m2
Total:
6.77m2
Total Area Required:
23.21m2

5.9x1.7 = 10.03
1.8x1.6 = 2.88
N/A
Total Area Required: 12.91m2
These calculations are the net areas; therefore wastage needs to be added. Wastage factors vary however, dependent on the size of the room and tile. On average 10% extra is added for a typical tiling job (i.e. average room and tile size), however increased levels of wastage needs to be accounted for if the tiles are large or the room is small
How to Measure Required Materials Required Tools Cutting & Drilling Tiles Preparing the Substrate
Preparation products - what is the condition of the substrate; does it need levelling, priming etc?
Tiles - research tile type; i.e. ceramic, porcelain, quarry, stone and glass
Adhesive - what adhesive is best suited to your chosen tile type and substrate?
Grout - what grout is best suited to your chosen tile type (also think about colour) and the location of the tiled surface (i.e. wet or dry environment)
Cleaning, Sealing and Maintenance products - where is the tiled surface situated (i.e. external or internal) and does it require sealing? What is the desired look of the tile, matt, gloss, natural?
How to Measure Required Materials Required Tools Cutting & Drilling Tiles Preparing the Substrate
Have you got the right tools for the job?
Take a look at our recommended, wall and floor tiling, tool lists below. The London Tile Co. offer all the tools you need, from the planning stages through to the application process.
Clean buckets x2 (for cleaning surfaces and mixing adhesive/grout)
Dustpan and brush (for removing all dust/debris from the substrate)
Sponge (for cleaning/washing the substrate)
Wire brush (for preparing a plaster substrate)
Tape measure (for measuring the size of the wall or desired tiled surface area)
Pencil/wax crayon (for marking all measurements)
Manual tile cutter, tile scriber, rod saw or electric tile cutter (electric cutter is for cutting hard/dense tiles, lots of tiles for use over a large surface area and/or cutting tiles at right angles)
Tile nippers (for trimming and shaping tiles to fit around fixtures)
Hacksaw (for cutting Tile Trim)
Straight edged piece of wood- preferably 2m (to make into a tile gauging rod*)
Drill and appropriate drill bits (for attaching tile batten to the wall etc.)
Tile batten - 1.8m+ (fix to the wall horizontally and vertically, to give you a straight edge to lay the first run of tiles onto & then tile on up the wall)
Flat hand trowel or wide blade paint scraper (for spreading adhesive on back of a notched trowel)
Notched trowel - 3x3mm: mosaics, 6x6mm: standard wall tiles or 8x8mm: larger tiles (for applying tile adhesive)
Spacer pegs - 1mm, 2mm, or 3mm (for spacing tiles evenly, ensuring an even grout line throughout)
Grout float or squeegee (for applying tile grout)
Emulsifying pad(to emulsify/break down grout so that it can be more easily removed from a tiled surface)
Square cut sponges (for cleaning grout off a tiled surface)
Silicone sealant and applicator (used to bond or hide joints in bathrooms , kitchens and other plumbing or tile fixtures- creating a waterproof, sanitary (mould resistant) and flexible zone between a tiled surface and fixing, i.e. bath tub, sink etc. )
Soft lint free cloth, like an old tea towel to polish tiles
* To make a tile gauging rod; use a straight piece of wood and lay next to it several tiles spaced as they would be when fixed (using spacers). Carefully mark the line of each joint on the piece of wood- you now have a suitable gauging rod for marking out tile positions.
Clean buckets x2 (for cleaning surfaces and mixing adhesive/grout)
Broom, dustpan and brush (for removing all dust/debris from the substrate)
Sponge (for cleaning/washing the substrate)
Spirit level (to ensure the substrate is level- if not must use self-levelling sub-floor smoothing compound)
Tape measure (for measuring the size of the room and finding the midway point on each of the sides of the room)
Pencil/wax crayon(for marking all measurements)
A chalk line/chalk box, which is a tool for marking long, straight lines on flat surfaces (used to find the centre point of a room)
Set square or 3:4:5 triangle (use from the chalk line mid-point to create right angles in order to lay tiles correctly, as most rooms are not 100% square)
manual tile cutter, tile scriber, rod saw or electric tile cutter (electric cutter is for cutting hard/dense tiles, lots of tiles for a large surface area and cutting tiles at right angles)
Tile nippers (for trimming and shaping tiles to fit around fixtures)
Hacksaw (for cutting Tile Trim)
Straight edged piece of wood- preferably 2m (to make into a tile gauging rod*)
Flat hand trowel or wide blade paint scraper(for spreading adhesive on back of a notched trowel)
- 6x6mm: small tiles, 8x8mm: medium size tiles or 10x10mm: larger tiles (for applying tile adhesive)
Spacer pegs - 3mm or 4mm (for spacing tiles evenly, ensuring an even grout line throughout)
Grout float or squeegee (for applying tile grout)
Emulsifying pad(to emulsify/break down grout so that it can be more easily removed from a tiled surface)
Square cut sponges (for cleaning grout off a tiled surface)
Silicone sealant and applicator (used to bond or hide joints in bathrooms , kitchens and other plumbing or tile fixtures- creating a waterproof, sanitary (mould resistant) and flexible zone between a tiled surface and fixing, i.e. bath tub, sink etc. )
Soft broom
Soft lint free cloth, like an old tea towel to polish tiles
How to Measure Required Materials Required Tools Cutting & Drilling Tiles Preparing the Substrate
It is essential to use the correct tools to cut and drill the various types of tile for their different applications.
PLEASE NOTE: ALWAYS wear eye protection and work gloves while cutting and/or drilling tiles
There are several different tile-cutting tools available, each specifically suited to a particular cutting process. Different cutters are suited to different tile types (i.e. ceramic, quarry, porcelain, and the many variations of natural stone) and applications (i.e. the shape of the cut, whether straight, diagonal, rectangular or curved)
Read the information below to find out which cutting method is best suited to your design and purpose.
TILE CUTTING OPTIONS Tile Scribe Nippers Manual Tile Cutter Electric Tile Cutter
The traditional scribe and break method of cutting is:
A quick and simple method of cutting wall tiles less than 200mmx200mm
Suitable for straight line cuts
NOT SUITABLE for rectangular or curved cuts
NOT SUITABLE for use on thick/dense floor tiles (over 15mm depth) or hard tile i.e. porcelain and marble- for this an electric tile cutter is required
Instructions
Place the tile face up on a chopping board or similar
Measure and mark the tile for cutting
Place a steel rule on the tile and line the ends up with your measured cut marks
Use the tile scriber to firmly score the tile from top to bottom (pay particular attention to the edges- make sure you scribe right to the very edge of the tile)
Remove the tile temporarily and place a steel wire on the chopping board (attach to the board if you are making a lot of cuts) and lay the tile (still face up) on top of the wire, ensuring the wire lines up exactly with the scribed line
Apply pressure to both edges (either side of the scribe line) at the same time
The tile should break along the score mark, leaving a clean cut

Tile nippers are:
Ideal for cutting curved or irregular shapes out of tiles, and marginally reducing a tile's size (where the cut would be too small for other cutters)
NOT SUITABLE for use on thick/dense floor tiles (over 15mm depth) or hard tile i.e. porcelain and marble- for this an electric tile cutter is required
Instructions
Measure and mark the tile where you intend to cut it
Score along the marked line, using a tile scribe, to make the cut easier and cleaner
Hold the tile face up and grip the tile between the jaws of the nipper, squeeze firmly, pull down, and slightly twist to break off small bits at a time
Note. Always start at the edge and don't 'bite off more than you can chew' - make only small notches until you master this technique. Attempting to cut pieces that are too large are likely to result in breakages

Cutting Tiles with a Manual Tile Cutter
A manual (score and separate) tile cutter is:
Ideal for large quantities of straight or diagonal cuts (faster than using a tile scribe)
NOT SUITABLE for rectangular or curved cuts
NOT SUITABLE for use on thick/dense floor tiles (over 15mm depth), hard tiles i.e. porcelain and marble or tiles longer than the specified cutting length of the individual score and separate cutter (i.e. The London Tile Co. offers a variety of Rubi manual tile cutters (of varying price) suitable for cutting tiles up to 660mm in length, whereas our Genesis range can cut tiles up to 1000mm in length)
Instructions
Check that the cutter's base is large enough for your tile (diagonal cuts need a cutter that is 50% longer than the tile)
Measure and mark the tile for cutting
Line up the tile by moving the carriage towards you and checking the position of the scribing wheel against your measured cut marks
Move the carriage to edge of the tile closest you, lower the scribe to the tile's surface and firmly score up the tile (avoid putting too much pressure on the tile, as it is liable to chip)
You should only need to score the tile once (with a decent scribing wheel), but you may find you need to score it again. You will find some tiles score more easily than others, often depending on the tiles finish
Ensure the tile has not moved out of position and use the cutter's mechanical separator to break the tile
Note. We recommend practicing using the manual tile cutter on scrap or old tiles first

An electric tile cutter, also known as a 'wet' tile cutter is:
Suitable for cutting straight, diagonal, rectangular or curved lines (curves are technically best cut with tungsten tipped tile nippers, however tile nippers can be difficult to use on hard tiles such as porcelain or marble; nippers are better suited to less dense ceramic wall tiles)
Ideal for cutting large quantities of tiles very cleanly and accurately
Suitable for cutting thick, dense, hard floor tiles with ease (however, extremely thick tiles may need to be run through the electric tile cutter on both sides)
NOT ideal for cutting just a few straight line tile cuts (the score & separate manual tile cutter is a faster method)
Instructions
Place the electric tile cutter on a flat, level and sound surface
Fill the reservoir within the electric tile cutter with water, ensuring that enough water remains in the reservoir to cover the pump at all times
Note. electric tile cutters use water to cool the blade, it is therefore advisable to use a circuit breaker when using a 240 volt supply
Measure and mark the back of the tile for cutting and turn on the machine
Place a wooden block behind the tile to protect your hands and push the wooden block forwards, feeding the tile slowly into the machine adjusting the pressure applied to maintain blade speed (too much pressure and the blade may stall and the tile crack)
Note. when cutting porcelain the diamond blade may become dull and fail to cut, if this happens the blade can be sharpened by cutting a house brick
Turn off the motor and pull the tile out
Reposition the tile and feed it back through the machine if you need to make additional cuts (i.e. rectangular cuts)

Choose a tile drill bit - regular drill bits are not strong enough to drill through tiles
A carbide-tipped masonry drill bit is cost effective drill bit suitable for drilling ceramic, natural stone and quarry tiles. They are designed for drilling into rock-hard surfaces without causing cracks, chips or breakages; however they are NOT SUITABLE for drilling porcelain or glass tiles.
Diamond-tipped drill bit is ideal for drilling through extremely hard tile surfaces, such as porcelain and glass. They are more expensive than carbide tipped masonry drill bits, but are extremely durable and will last much longer
Cover the area of the tile you wish to drill with masking tape, to prevent the drill bit skidding and damaging the tile as well as providing traction for the drill bit
Measure accurately and mark the drill hole on the masking tape
Start your drill bit into the tape (start drilling slowly, on a low speed)
Increase speed slowly and apply constant firm pressure to bore through the tile (hard tiles can take some time drilling, but don't press too hard or you may break through the tile rather than drilling into it)
Note. Lubricate the drill bit using a water cooling system to avoid overheating, wearing or breakage of the bit - this is particularly relevant for diamond-tipped drill bits
Once you are through the tile, swap to a regular drill bit and apply less pressure
Insert wall anchors
Note. the portion of the wall anchor which sits in the tile should house only an unthreaded screw top, as expanding an anchor with a threaded screw in a tile may cause the tile to crack. The board behind should be relied upon for anchorage
How to Measure Required Materials Required Tools Cutting & Drilling Tiles Preparing the Substrate
Find out the type of substrate prior to planning your tiling application, and remember, different substrates react differently to different tiling processes, i.e. weight of tile, location and application etc.
It is essential to fully prepare the substrate prior to tiling; time spent at this stage will help avoid the risk of an expensive tiling disaster.
There are several different types of floor substrates, including Sand and Cement Screed, Anhydrite Screeds, Existing Ceramic or Natural Stone Tiles, Timber Based Boards, Concrete and Vinyl Sheet and Tiles; so it is essential to find out what type of material you are attempting to tile to, what are its properties and what preparation methods are necessary to make it suitable for your desired applications, i.e. wet room environment. Please find below a list of the most common floor substrates you are likely to come across, their properties and their preparation processes.
Note. Remember ALL floor substrates must be fully dry, free from contamination, sound, straight and true prior to tiling
Ensure it is at least 3 weeks old
Check for any weak or hollow areas; cut out and repair any such areas
Prime any dry and dusty surfaces, using acrylic primer (diluted as product packaging recommends)
Check that the floor is straight and true, if it is not, use a self-levelling sub-floor smoothing compound
SUITABLE for underfloor heating - however tile backer board is recommended for insulation purposes; reducing heat loss and improving efficiency.
SUITABLE for a wet room environment - however tile backer board is recommended for waterproofing and insulation. Also, a shower tray is recommended for areas subject to saturation i.e. showers
Remove any varnish, wax and/or paint from the timber boards, make sure the boards are completely dry, check the boards are securely fixed with non-rusting screws and that the fixings sit flush (do not protrude) from the boards and check that the floor is straight and true. If it is not, use a self-levelling sub-floor smoothing compound
Note. If the floorboards are extremely uneven, the boards should be lifted out, additional noggins inserted between the joists and the boards re-laid
There are now three options available:
If the timber flooring is level, tiling can be carried out direct to the floorboards using suitable adhesives and primer.
This substrate, however, is NOT SUITABLE if tiling in a wet room location, or when using underfloor heating systems
WBP plywood can be used as an overlay, however it must be acclimatised for a minimum of 48 hours. The backs and edges must also be painted with polyurethane paint and screwed at 300mm intervals with non-rusting screws (which must sit flush with the plywood overlay)
The recommended / ideal solution, particularly for wet room and underfloor heating installations, is the application of tile backer boards over the timber substrate. Tile backer boards provide a flat, firm surface on which to tile that has excellent waterproofing and heat insulation qualities.
DO NOT overlay with MDF, hardboard, ‘green’ chipboard or any ply (except WBP ply). If the flooring is made up of any of these materials, they must be waterproofed with tile backer boards prior to tiling
NOT SUITABLE for a wet room environment - tile backer board should be fixed to the timber substrate
Check that the existing tiles are firmly bonded and are clean and sound
If the tiles are not firmly bonded there are two options available:
Remove ALL the tiles, back to the substrate, then treat the substrate accordingly
Replace the few tiles, which are either broken or not sufficiently bonded, with new tiles of the same height, width and depth, clean the tiled surface thoroughly, remove all wax and polish, then prime the tiled surface using acrylic primer (diluted as product packaging recommends). Then apply the adhesive, tiles and grout etc. in the usual manner
SUITABLE for underfloor heating - however tile backer board is recommended for insulation purposes; reducing heat loss and improving efficiency.
CAN BE SUITABLE for use in a wet room environment - depending on whether or not the existing tiles have previously been waterproofed. If the existing tiles have NOT been waterproofed it is necessary to do so using a waterproofing kit
Calcium sulphate based screed can look like traditional sand cement screeds but need very specific preparation, please refer to the detailed
Schlüter: 'tiling onto anhydrite screeds' ReviewSUITABLE for underfloor heating - however tile backer board is recommended for insulation purposes; reducing heat loss and improving efficiency.
NOT SUITABLE for a wet room environment - tile backer board should be fixed to the timber substrate prior to tiling
Ensure it is at least 6 weeks old, to allow for shrinkage
Check for any weak or hollow areas; cut out and repair any such areas
Prime any dry and dusty surfaces using acrylic primer (diluted as product packaging recommends)
Check that the floor is straight and true, if it is not, use a self-levelling sub-floor smoothing compound
SUITABLE for underfloor heating - however tile backer board is recommended for insulation purposes; reducing heat loss and improving efficiency.
SUITABLE for a wet room environment - however tile backer board is recommended for waterproofing and insulation purposes.
There are two options available:
Remove the vinyl, lino or thermoplastic tiles and their adhesive, back to the base substrate - then treat the substrate accordingly before tiling.
Check the vinyl sheet and tiles are firmly bonded to the substrate, remove any loose brittle material, wax and polishes and repair with self-levelling sub-floor smoothing compound prior to tiling
NOT SUITABLE under underfloor heating - tile backer board should be fixed to the vinyl flooring substrate before underfloor heating is used.
SUITABLE for a wet room environment - however tile backer board is recommended for insulation purposes; reducing heat loss.
Tile backer boards are the best surface to tile to and as long as the boards are securely fixed using non-rusting screws, there is no additional preparation necessary.
SUITABLE for both underfloor heating and wet room environments

Preparing the substrate is key to the success of a tiling project; without the appropriate knowledge of your substrate and relevant preparation techniques, the tiles may not properly adhere to the surface etc. Time spent at this stage, preparing the substrate, may help avoid a lengthy and expensive restoration project later down the line.
There are a variety of different types of wall substrates, including Plaster, Plasterboard, Render, Timber Based Boards, Tile Backer Boards, Brick and Block work, Paint and Existing Tiles; with a diverse range of properties suitable for a vast array of different tiling applications. It is essential to find out what type of material you are attempting to tile to, what its capabilities are and necessary preparation techniques to make sure it is suitable for the required surroundings / applications i.e. wet room etc. Below you will find a list of the all the most common wall substrates, their characteristics, and necessary preparation techniques.
Note. Remember ALL wall substrates must be clean, dry, sound, and free from grease, dust, dirt and any other barriers to good adhesion
Weight Rating: Max. 20Kg/m2
Click here to calculate your tile type/depth allowance with 3mm adhesive and 6mm adhesive
Plaster needs a minimum of 4 weeks to dry and shrink, longer if conditions are damp and cold
Check the surface of old and new plaster for loose, hollow sounding areas and remove and repair as necessary
(If the wall has been papered ensure all traces of the paper adhesive is removed)
Remove barrier materials and fine plaster particles with a wire brush
Prime with an acrylic primer (diluted as product packaging recommends)
NOT SUITABLE for a wet room environment - the plaster should either be covered with a waterproofing kit, removed and tile backer boards installed, or the tile backer boards mechanically fixed through the plaster surface into the substrate beneath the plaster
Weight Rating: Max. 32Kg/m2
Click here to calculate your tile type/depth allowance with 3mm adhesive and 6mm adhesive
Check all plasterboard is securely fixed and all fixings sit flush with the surface and are resistant to rust
Clean the un-plastered boards
Note. Pay particular attention to how straight and true the plasterboard substrate is prior to tiling
NOT SUITABLE for a wet room environment - the plaster should either be covered with a waterproofing kit, removed and tile backer boards installed, or the tile backer boards mechanically fixed through the plaster surface into the substrate beneath the plaster
Weight Rating: Max. 40Kg/m2
Click here to calculate your tile type/depth allowance with 3mm adhesive and 6mm adhesive
Ensure the sand cement render is more than 2 weeks old
Check the substrate is sound and free from contamination
Note. Pay particular attention to straight and true the render substrate is prior to tiling
SUITABLE for a wet room environment
Weight Rating: Max. 30Kg/m2
Click here to calculate your tile type/depth allowance with 3mm adhesive and 6mm adhesive
Allow the timber to acclimatise to its surroundings for a minimum of 48 hours
Paint the backs and edges of the timber sub-frame with a polyurethane paint
Ensure the boards are securely fixed with to non-rusting screws
Note. Do NOT tile to MDF or any other ply except WBP ply
NOT SUITABLE for a wet room environment. Either remove the timber boards and replace with tile backer boards OR fix tile backer boards to the timber substrate
Weight Rating: Max. 62Kg/m2
Click here to calculate your tile type/depth allowance with 3mm adhesive and 6mm adhesive
Tile backer boards are probably the best surface to tile to and as long as the boards are securely fixed using non-rusting screws, there is no additional preparation necessary
SUITABLE for a wet room environment
Weight Rating: Suitable for any kind of tiling
Ensure the brick / blockwork is fully dry and mature
Always check the drying times of the different types of brick and blockwork substrate i.e. some thermal blocks can take up to 6 months to settle
Ensure that the substrate is straight and true
Note. Brick and blockwork is rarely ever straight and true, it is therefore neccessary to fix tile backer boards securely to the substrate. Tile backer board will waterproof the substrate and provide additional insulation - ideal for a wet room environment
NOT SUITABLE for a wet room environment. Either remove the timber boards and replace with tile backer boards OR fix tile backer boards to the timber substrate
Weight Rating: Dependant on the substrate beneath the paint (see other wall tiling preparation sections within the table)
Click here to calculate your tile type/depth allowance with 3mm adhesive and 6mm adhesive
There are two options available for preparing the painted substrate:
Remove/strip the paint from the substrate and treat the substrate according to its type i.e. brick, render, timber, tiles etc (see other wall tiling preparation sections within the table) and then tile
Mechanically fix tile backer boards through the paint layer to the substrate below (using non-rusting screws) and continue tiling accordingly
CAN BE SUITABLE for use in a wet room environment, depending on substrate beneath the paint, i.e. is it painted render or painted plaster? The paint will still need to be removed, whether the substrate beneath is waterproof or not, as paint does not provide an adhesive surface to tile to.
Weight Rating: Dependant on the substrate beneath the paint (see other wall tiling preparation sections within the table)
>Note. The underlying substrate MUST be able to support the weight of the existing tiles PLUS new tiles, adhesive and grout
Click here to calculate your tile type/depth allowance with 3mm adhesive and 6mm adhesive
Check that the existing tiles are firmly bonded, sound and free from contamination (i.e. grease, dust and dirt).
If the tiles are not firmly bonded, remove ALL the tiles, back to the substrate and prepare the substrate according to its type i.e. plaster, plasterboard, timber or render etc. Then check it’s tile + adhesive weight restrictions (see other wall tiling preparation sections within the table) and then tile.
If the substrate CAN support the weight of the old tiles, new tiles and adhesive, replace the tiles that are either broken or not sufficiently bonded with new tiles of the same height, width and depth, clean the tiled surface thoroughly (take extra care in kitchen areas etc. to ensure all grease and oil is removed), remove all tile wax and polish, prrime the tiled surface using acrylic primer and then fix the new tiles.
CAN BE SUITABLE for use in a wet room environment, depending on whether or not the existing tiles have previously been waterproofed. If the existing tiles have NOT been waterproofed it is necessary to do so.
| Tile Depth | Tile Weight (Kg/m2) with 3mm Adhesive Bed | Tile Weight (Kg/m2) with 6mm Adhesive Bed |
|---|---|---|
| 6mm thick ceramic | 14.26 Kg/m2 | 18.46 Kg/m2 |
| 8mm thick ceramic | 17.62 Kg/m2 | 21.82 Kg/m2 |
| 10mm thick ceramic | 20.97 Kg/m2 | 25.17 Kg/m2 |
| 12mm thick ceramic | 24.32 Kg/m2 | 28.52 Kg/m2 |
| 12mm thick quarry | 26.4 Kg/m2 | 30.06 Kg/m2 |
| 10mm thick porcelain | 23.88 Kg/m2 | 28.09 Kg/m2 |
| 12mm thick porcelain | 27.82 Kg/m2 | 32 Kg/m2 |
| 10mm thick natural stone | 31.1 Kg/m2 | 35.3 Kg/m2 |
| 12mm thick natural stone | 36.48 Kg/m2 | 40.68 Kg/m2 |
| 20mm thick natural stone | 58 Kg/m2 | 62.2 Kg/m2 |
Note. This information is for guidance only and may vary depending on the type of adhesive and density of the tile being used. Always check the manufacturers guidelines, prior to fixing.
Part of the preparation process is to check that the surface is straight and true. To test this you will require a 2 metre straight edge with a 3mm spacer at both ends. This should be placed on the various wall or floor surfaces, in all directions. The surface is deemed ‘straight and true’ if there are gaps no greater than 6mm under any point of the straight edge and that the surface does not touch the straight edge at any point
If you discover gaps larger than this, floors will need levelling and walls will require pre smoothing with a suitable tile adhesive. This type of remedial work is particularly difficult to carry out on walls; it is normally best to strip off uneven walls and start again
If you tile on a surface that is not straight and true it may result in tiles lipping, uneven joint widths, uneven surfaces or adhesion failure caused by an excessive thickness of adhesive

Gap under straight edge is never greater than 6mm or less than 0mm therefore floor or wall would be considered straight and true (diagram greatly exaggerated)

Gap under straight edge is greater than 6mm or less than 0mm therefore floor or wall would NOT be considered straight and true (diagram greatly exaggerated)
Smoothing compounds are cement-based. They are fluid when in use but set hard to form a strong, smooth absorbent surface ready to receive floor tiles. Smoothing / levelling compounds can be used to repair small holes, create small ramps between different floor heights, cover underfloor heating matting, smooth away small undulations in floors (which would otherwise be mirrored in the final floor finish) and cover old inert adhesive residues. The compound, with the addition of aggregate, can also be used as a thin screed to provide a level floor where the necessary thickness of cement and sand screed is not possible
There are two main types of smoothing / levelling compound; powder and water-based, or powder and latex based
Powder and water-based smoothing compounds are suitable for use on absorbent substrates such as cement, concrete and block work (but NOT suitable for use over wooden timber substrates)
Powder and latex based smoothing compounds are specifically designed for levelling timber flooring and water resistant substrates such as glass, bitumen, metal, waterproof tanking, paint, tiles, laminate, linoleum etc.
Primer makes good the surface of the substrate prior to tiling; it removes all dust particles etc and improves adhesion levels. It is advisable to prime all substrates prior to tiling, however it is particularly essential to prime those that are smooth and water resistant, such as glass, bitumen or tile. There are two types of primer, acrylic primer and two-part primer
Acrylic Primer is suitable for use on standard domestic wall and floor substrates such as; plasterboard, wooden timber, concrete, cement, plaster, brick and blockwork.
Two-Part Primer is specifically designed for priming strongly waterproof / resistant substrates such as; glass, bitumen, metal, waterproof tanking, paint, tiles, laminate, linoleum etc.
The substrate will require waterproofing prior to tiling – please see our Wet Room Installations Advice Page for more information.
Check out our Underfloor Heating Installation Advice Page to find out more about the installation process and insulating the substrate prior to tiling.