Our Brentford showroom and trade counter is open Mon - Fri between 08:00 - 14:00. Strict social distancing rules are in place.

Due to the COVID-19 situation our resources and carriers are being strained which has led to extended delivery times. We will endeavour to meet our usual high standards, however please plan for an additional 5 days for delivery. Orders placed on Friday afternoons, weekends or bank holidays are most likely to have extended delivery times. Due to high demand we will not be answering calls at this time to maximise the number of orders we are able to send out. However, we will respond to emails sent to enquiries@LondonTile.co.uk. If you need to check on the progress of your delivery please use the tracking number provided on the ‘Order Complete’ e-mail. If you are querying an order, you must provide our order number which can be found on your order confirmation when contacting us.

Privacy Policy

View our Tile Brochure »
Tile Brochure

Cookies

Our site uses cookies to keep track of your shopping basket. Cookies are text files stored on your computer. We use cookies to identify you so that we can retrieve your information and you don't have to re-enter it each time you visit our site. Keep in mind that most online shops use cookies. Cookies are not able to gather information from your computer.

Remarketing is the practice of showing targeted adverts to users who have been on a website once they have left that website, based on the pages they visited. The London Tile Co uses remarketing to show users items they may be interested in purchasing and to serve as a reminder of the The London Tile Co brand. Third party vendors, including Google, show our adverts on sites across the Internet and use cookies to serve ads based on a person's past visits to our website. You can choose to opt out of Google's use of cookies by visiting Google's Ads Settings.

Contact Information and Subscriptions

We require your name, billing address, phone number, email address, and credit card information to process any order that is placed on our website. We will only contact you using this information if there are any questions regarding your order or if we need to make you aware of anything in relation to the order that has been placed.

The London Tile Co registration form requires users to give us contact information - name, phone number, address, and email address. If you subscribe to our mailing list, we will use customer contact information from the registration form to send the user information about our company and special offers. Users may opt-out of receiving future mailings by choosing to unsubscribe.

You can manage your subscriptions through your account profile.

It's important for you to keep your contact information correct and up-to-date. This allows us to provide you with the highest levels of customer service and enables us to keep you informed of all of our latest offers and deals. We will never share any of your details with third parties, except where it is necessary to process your order (i.e. delivery companies). If needed, you can edit your account details now.

We accept the following payment methods
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